
Emtele Ltd and Helen Electricity Network Ltd signed a long-term turnkey lifecycle service agreement for secondary substation automation in 2014. The contract covered the deployment and maintenance of remote-control and measurement functionality for 200 secondary substations.
The successful cooperation, the benefits gained by Helen, and the high service level achieved led to the activation of an additional 150-substation option. The comprehensive service procured from Emtele includes remote disconnector control at secondary substations, as well as the transmission of status information, measurements and alarms to various operational systems. All equipment required for the service is included in the delivery.

With Emtele’s service, Helen Electricity Network has improved the reliability and quality of electricity distribution by expanding automation and monitoring across its network. Helen is a pioneer in secondary substation automation, which plays an increasingly important role in distribution network management as utilities seek to significantly reduce outage durations. Substation automation enables rapid fault isolation and the quick restoration of power to the majority of customers. Helen’s automation model has also received considerable international attention.
“From an international perspective, Emtele’s comprehensive service model is advanced compared to traditional equipment procurement, where utility purchasing processes can be complex and technology risks high,” says Osmo Siirto, Director of Distribution Network at Helen Electricity Network.
“Our goal is to be a forerunner in this industry.”
Helen Electricity Network Ltd
Helen Electricity Network Ltd is responsible for electricity transmission and distribution in the Helsinki region. The company is part of the Helen Group, owned by the City of Helsinki. Helen’s network services offer excellent price–quality performance, and the reliability of electricity distribution in Helsinki is exceptionally high by international standards. The company serves approximately 375,000 customers and employs around 100 professionals.
Further information
Aki Hämäläinen, Helen Electricity Network Ltd
Tel. +358 50 502 1334
aki.hamalainen(at)helen.fi
Joni Ekholm, Emtele Ltd
Tel. +358 40 508 7308
joni.ekholm(at)emtele.com

