Emtele certified to ISO9001: 2015 and ISO27001: 2013 standards

The quality of Emtele’s business operations and management quality has received another acknowledgement as we were certified to ISO9001: 2015 and ISO27001: 2013 standards in June 2019.

Since quality, best business processes and practices and reliable up-to-date information systems stand as our core values, we will continue to endeavor towards better, more reliable and most technologically advanced solutions to power our business as we help other organizations and industries in developing their critical communications, cybersecurity and operational reliability. Our long-term partnerships together with our key customers ensure we have deep knowledge on the operations of electricity utilities, heavy industries and healthcare operators. Through our high quality data management and cybersecurity practices, we are able to secure the critical data and simultaneously learn out of it and develop better, scalable and reliable services and solutions to our customers over time.

The standards also help us in gaining accountability and reliability as a constantly growing service provider in the international scope. We want to respond to our customers’ needs through working as an example within critical communications, data analytics and cybersecurity by adhering to the recent quality standards and building our operational excellence further beyond these standards.

Helen Electricity Network Ltd and Emtele Ltd Will Continue to Cooperate to Improve Electricity Distribution in Helsinki

(Pictured: Hannu Martikainen, CEO, Emtele Ltd, Jouni Lehtinen, Director, Customer Relationship Management, Helen Electricity Network Ltd, and Osmo Siirto, Director, Distribution Network, Helen Electricity Network Ltd)

18 January 2017 In 2014 Emtele Ltd and Helen Electricity Network Ltd signed a long-term life cycle service agreement on a turnkey basis relating to transformer substation automation. The agreement covers the installation and maintenance of remote control and measurement functionalities for 200 transformer substations. Smooth cooperation and the benefits obtained by Helen Electricity Network from the delivery, together with the high service level achieved, led to the realisation of the agreement option of 150 transformer substations. The total service acquired from Emtele Ltd by Helen Electricity Network includes remotely operated disconnector controls of transformer substation sites as well as the transmission of status information, measurements and alarms to different systems. The devices necessary for this total service are also included in the delivery.

With the service provided by Emtele Ltd, Helen Electricity Network has improved electricity distribution reliability and quality by expanding the automation and control of the power grid. Helen Electricity Network is a forerunner in transformer substation automation, whose role in the management of the distribution grid grows when aiming to significantly shorten power outages. With the help of transformer substation automation, the fault location can be isolated and electricity restored to the majority of customers very quickly. Helen Electricity Network’s transformer substation automation model has also received a lot of international attention.

“By international standards, Emtele Ltd’s total service model is advanced compared to traditional device business, where the customer’s procurement processes can be complex and technology risks are great,” says Osmo Siirto, Director of Distribution at Helen Electricity Network. “Our goal is to be a trendsetter in the industry.”

Helen Electricity Network Ltd

Helen Electricity Network Ltd is responsible for the transmission and distribution of electricity in the Helsinki area. The company is part of Helen Group, owned by the City of Helsinki. Our power grid service has a good price-quality ratio, and the supply reliability of electricity distribution in Helsinki is very good, even by international standards. Helen Electricity Network has about 375,000 customers. The company employs about 100 people.

Additional information:

Aki Hämäläinen, Helen Electricity Network Ltd
Telephone +358 50 502 1334
Email aki.hamalainen(at)helen.fi

Joni Ekholm, Emtele Ltd
Telephone +358 40 508 7308
Email joni.ekholm(at)emtele.com


Turku Energia expands collaboration in distribution network automation with Emtele Ltd.

Turku Energia expands collaboration in distribution network automation with Emtele Ltd.

Turku Energia has added remote monitoring onto their distribution network through a full-service collaboration agreement with Emtele Ltd. Through the service, Turku Energia has been able to cut their downtime, maintenance and fault repair times and the damages caused by power outages. The collaboration will continue with a remote-control fault indication service based on a unique fault indicator, Emtele VIKE.

The patented fault indicator is complemented with a holistic, reliable monitoring dashboard. The solution ensures high usability, simple installation alongside the operator’s existing system, easy maintenance and grid control overall, through which the operator can minimize power outages at the customers’ end. Due to the lack of reliable fault indication systems in large grid systems in the market, Emtele Ltd has developed their unique solution concept in close market-driven collaboration with their international partnership network. The fault indication concept combines the most recent technological advancements into a comprehensive solution nurturing the needs of critical infrastructure operators.

The fault indication solution produces real-time data on the disturbances occurring within the medium-voltage distribution network. The fault indication solution tracks short-circuits, intermittent and persintent earth faults and furthermore measures load currents and network power. Through implementing the solution, Turku Energia will minimize their fault correction time and downtime, decrease downtime disturbance and cut down operational expenses.

We wanted to continue the good collaboration with Emtele Ltd. and expand our joint endeavors through the fault indication solution. We have been able to enhance our distribution network automation and achieve our pinnacles without deploying excessive workforce from our end”, Antti Nieminen, Group Manager of Turku Energia states.


Vantaa Energy builds substation automation with Emtele Ltd.

Vantaa Energy electricity distribution department improves their electricity supply by increasing their medium-voltage distribution network monitoring through the substation automation solution provided by Emtele.

The parties entered a long-term agreement wherein the utility operator receives holistic substation automation service for the most critical substations within the city network.

As Vantaa Energy endeavored for an effective and cost-efficient comprehensive solution for their substation monitoring, the easy-to-install substation automation solution Emtele provides has proven to be very helpful, fitting well to their already existing infrastructure. According to Vantaa Energy, the biggest advantages of Emtele as a solution provider are the company’s customer-orientated problem-solving approach, strong capabilities in industrial and ICT processes and remarkable nationwide references in substation monitoring and automation.

Based on their observations Vantaa Energy has remarked the reliability and high usability within their operational and ICT processes are one of the most integral factors in running their automated distribution network. Within the substation automation field, Emtele Ltd. possesses the market leader position, serving multiple utilities and energy companies nationwide.